Excellent Customer Service

I purchased this pen for my friend. When she received it, the nib wrote dry on upstrokes. She contacted Anderson for suggestions on fixing the nib, and they ended up working on the nib to ensure it performed better. She received it back and is very happy with the pen. Thank you Anderson for working with my friend and tuning the pen! The customer service is much appreciated.
(I have also purchased the same pen from Anderson and nib size (EF) in a different color, the rose gold, and had zero issues with the nib.)