Great service and great pen
"I don't normally complete reviews--too many of them, but this an exception. Brian took extra time to show me his personal VPs at the LA Pen Show so I could see if any of the Radens would suit me. He didn't have any on hand so I went to the website, ordered one only to have Dave message me that he would ask Brian & Lisa to hold the one they had at the show aside--of course that one had already been sold. But I was not in a hurry and told Dave to just back order for me. In the meanwhile, Brian & Lisa found out, contacted the distributor, assured that the Raden I ordered would be delivered as soon as possible and then they personally sought me out at the show to tell me to expect the pen in the near future. That's service!!! And they are terrific people to boot! Thanks again! BTW-- the pen arrived as promised--it's gorgeous and writes fantastically of course! "