"I wanted to thank Dave & the Anderson pens team for the excellent service, care, regular updates,feedback, and safe delivery of my above mentioned Wahl-Eversharp fountain pen. A truly magnificent FP; great craftsmanship, and writes superbly. Can‚Äôt believe I managed to acquire this with the kind efficient help of Dave & team.
It‚Äôs great to see good service, support & help from a wonderful company.
Many Thanks again.
Beautiful Pen, Bad experience at Anderson
"I received my Rosewood Decoband with a black feed instead of the iconic red (which was one of the things I loved most about the pen). I immediately called Anderson and they said it was a Wahl-Eversharp warranty issue. So, I immediately called Wahl-Eversharp and they said it wasn't a warranty issue and that it was Anderson Pens' responsibility to make it right. However, because they didn't want me to have a bad taste in my mouth, they said I could pay to ship it to them and they would swap out the feed.
I'm sorry, but when you spend $850 on a pen, you don't expect this kind of hassle. Huge let down. I would buy from Wahl-Eeversharp again, but not Anderson."