Warranty and Repair

Warranty & Repair Information

We currently do not offer repair on vintage pens, except for walk in traffic only at our Appleton, WI storefront. We recommend to contact the following people for vintage pen repair services in the U.S.:

Joel Hamilton - General vintage pen repair, specializing in Parker

Sherrell Tyree - General vintage pen repair, specializing in Sheaffer

Linda Kennedy - Nib worker and grinder

Marc Bacas - Nib worker and grinder


Cross Brands - For Cross and Sheaffer 

Cross Warranty Info 

Cross Online Repair Form

Sheaffer Warranty Info

Sheaffer Repair (email link)



Repair Services

Nib Exchange Services



Repair Service



Warranty and Repair Service


Kenro Brands - For Aurora, Montegrappa, ystudio, and Esterbrook since 2018

Repair Service Form



Lamy Warranty Info

Lamy Repair Info



Luxury Brands USA Contact


Pilot US

Customer Service


Parker US


Contact Form


Pelikan US

Pen Repair email



Luxury Brands USA Contact


Retro 51

Service Request

Return Authorization Form


S.T. Dupont

Pen or Lighter Service Information



Philip Wang (email)


Repair Information

Repair Form Online


Wahl-Eversharp - For Modern Wahl-Eversharp pens made since 2013

Contact Form



Warranty Information

Contact Form


Yafa Brands contact info - For Conklin, Delta, Stipula, Monteverde, Hugo Boss, Pineider, Diplomat

Warranty Registration

Repair Form